Performance Auditing or Troubleshooting
You have in-house or externally capable technical staff, but require some in-depth visibility to ensure they are addressing core items.
With over 180+ applications we can performance monitor with all tier layers whether it be Application, Network, Hardware or Storage.
Performance audits run for a minimum of one month.
Scope depends on your requirements and or the particular service topology you would like audited.
Need some assurance your infrastructure is running as it should.
Engage eGSolutions to assist you to help deliver or help pin-point current performance impacts in your organisation, and discuss ways to help alleviate and reduce the impact they have on your user experience - whether it be to internal staff, contractors or customers.
We are the support and re-seller for the eG Enterprise Performance Monitoring Tool across both Australia and New Zealand. We can assist you with deployment of the eG Enterprise software, setup, training and troubleshooting.
Most implementations have been in assisting with XenApp deployments, however we also cover end to end visibility, service visibility and root cause diagnosis across your infrastructure at all tiers. This can be either on premise or cloud based infrastructure. The latest monitoring trends include APM (Application Performance Monitoring) with eG"s eGRUM (Real User Monitoring) and eGBTM (Business Transactional Monitoring) with insights into the code level of development platforms (.Net, Java).
We are NOT only software re-sellers. We are active senior consultants, engineers, developers and project managers. Combining our knowledge of how things work with an in-depth eG Enterprise tool capturing trends and highlighting issues - we end up with a perfect combination of being able to enjoy the luxury of becoming a specialist in nearly all IT areas.
The capabilities of the eG Enterprise tool regularly keep extending the depth, reach and speed of their visibility. We often have been able to identify core issues requiring attention within the first couple of days, sometimes hours of initial setup and engagement.